Legal Documents

Bounce Ball Terms and Conditions —
Your Rights & Responsibilities

Please read the following Terms and Conditions carefully before using this platform. By registering or playing on bounce ball, you are deemed to have accepted these terms.

Last Updated: January 2026

Of the Terms Key Points

Key highlights of our Terms & Conditions at a glance

Account Register

Only one account per person is allowed. Registration is open to individuals aged 18 and above only.

Bonus Policy

Each bonus has specific wagering requirements. Please read the applicable terms before claiming any bonus.

Payments & Withdrawals

Identity verification is mandatory before withdrawal. Requests are processed within the specified timeframe.

Safe Gaming

Fraud and dishonest activity are strictly prohibited. Users are solely responsible for the security of their own accounts.

Data Protection

Your personal information is kept secure and protected in accordance with our Privacy Policy.

Responsible Gaming

Avoid excessive gaming. Self-exclusion and limit-setting options are always available.

1 General Overview & Acceptance

These Terms and Conditions ("Terms") apply to the use of the bounce ball platform and all its services. bounce ball is an online entertainment gaming platform operated for users in Bangladesh and other designated regions.

By accessing, registering on, or using any service on this platform, you are considered to have fully read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.

Important: bounce ball reserves the right to update these terms at any time. Continued use of the platform after any changes are made will be considered acceptance of the updated terms.

2 Eligibility & Registration Terms

To open an account and play on bounce ball, you must meet the following eligibility requirements:

  • You must be 18 years of age or older.
  • Online gaming must be legally permitted in your country or region of residence.
  • Only one account per person may be registered.
  • All information provided at registration must be truthful, accurate, and up to date.
  • Your account has never been closed or banned by bounce ball.

You are required to provide your correct name, date of birth, address, and contact details at the time of registration. Providing false information may result in account termination at any time, and any remaining funds may be forfeited.

Warning: Minors are strictly prohibited from using this platform. If an adult registers an account on behalf of a minor, that account will be closed immediately.

3 Account Management & Security

Your bounce ball account is strictly personal. Sharing your account with others or using someone else's account is strictly prohibited.

Password Security

You are responsible for keeping your login credentials confidential. Use a strong password and change it regularly. If you notice any unauthorized access or suspicious activity on your account, contact our support team immediately.

Identity Verification (KYC)

As part of our security and legal compliance process, bounce ball may request identity verification at any time. This may include a copy of your national ID, passport, or driving license. Withdrawals may be held until KYC verification is complete.

  • A government-issued photo ID is required for identity verification.
  • A utility bill or bank statement is accepted for address verification.
  • All submitted documents must be clear and legible.

4 Deposit & Payment Policy

Deposits on bounce ball can be made via bKash, Nagad, and other approved payment methods. The following rules apply to all deposits:

  • All deposited funds must come from your own personal account.
  • Depositing using a third-party account or card is strictly prohibited.
  • Minimum deposit amounts are determined by the applicable payment method.
  • Successful deposits are credited to your account instantly.
  • If a delay occurs due to technical issues, please contact the support team.

Please note: If money laundering or illegal financial activity is suspected, bounce ball is obligated to notify the relevant authorities and suspend the associated account.

5 Withdrawal Policy & Process

The following conditions apply when withdrawing winnings from bounce ball:

General Withdrawal Conditions

  • KYC verification must be completed before a withdrawal can be processed.
  • Withdrawal requests are typically processed within 24 to 72 hours.
  • Minimum and maximum withdrawal limits apply depending on the payment method.
  • Withdrawals can only be made using the same payment method used for the original deposit.

Bonus-Related Withdrawals

To withdraw earnings from a bonus, the associated wagering requirements must be fulfilled. Requesting a withdrawal before meeting these requirements may result in the bonus being cancelled.

Important: Any attempt to withdraw from multiple accounts will result in all accounts being closed and all funds being forfeited.

6 Bonus & Promotion Terms

Bounce ball offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming.

General Bonus Rules

  • Every bonus offer has an expiry date — once it expires, the bonus is automatically cancelled.
  • The welcome bonus is available on your first deposit only.
  • Bonus balances cannot be withdrawn before the wagering requirements are met.
  • Placing the same wager amount on the same game multiple times using a bonus is not permitted.
  • Each promotion may have specific eligibility requirements.

Free Spins

Winnings from Free Spins are also subject to wagering requirements. Free Spins are generally valid on specific games and must be used within a set timeframe.

Tip: Before claiming any bonus, please read the full terms on the relevant promotion page. If you have any questions, reach out to the support team.

7 Gaming Rules

All games available on bounce ball — slots, Live Casino, Sports Betting, and fish games — are governed by specific rules.

  • All game outcomes are controlled by a Random Number Generator (RNG) and audited by a third party.
  • If a game result is voided due to a technical error, the stake will be refunded.
  • For games interrupted by a software or hardware issue, play will resume from the last saved state.
  • In Live Casino games, the dealer's decision is final and subject to review.
  • Bets in Sports Betting cannot be changed once they have been confirmed.

8 Prohibited Activities

The following activities are strictly prohibited on the bounce ball platform. Any such activity, once detected, will result in immediate account closure:

  • Operating two or more accounts.
  • Misuse of the bonus system or bonus hunting.
  • Using automated software, bots, or scripts to play games.
  • Colluding or coordinating with other players.
  • Exploiting technical vulnerabilities in the platform for personal gain.
  • Money laundering or illegal financial activity.
  • Hacking, spreading viruses, or distributing malicious code.

Consequences: Involvement in prohibited activities may result in account closure, forfeiture of funds, and legal action where necessary.

9 Responsible Gaming

Bounce ball believes gaming is a form of entertainment — not a financial solution. The well-being and mental health of every player is our top priority.

  • You can set daily, weekly, or monthly betting limits for yourself.
  • If needed, you can voluntarily suspend your account for a set period of time.
  • A permanent self-exclusion request can be submitted at any time through the support team.
  • Seek help if you notice signs of gaming addiction.

To learn more about responsible gaming, visit our Responsible Gaming Page page.

10 Dispute Resolution

If you have a dispute regarding a game result or transaction, please contact our customer support team first. The team will review the matter and aim to resolve it within 7 business days.

  • When submitting a complaint, please include screenshots and detailed information about the relevant game.
  • If you are not satisfied with the support team's decision, you may request an escalated review.
  • The final decision of bounce ball shall be considered binding.

11 Service Changes & Suspension

Bounce ball reserves the right to modify, suspend, or discontinue any service at any time without prior notice. The platform may be temporarily unavailable during maintenance or upgrades.

Any updates to these Terms take effect immediately upon publication on the platform. It is your responsibility to review the Terms regularly.

12 Contact & Support

If you have any questions or need clarification about these Terms, please contact us. Our support team is available 24 hours a day, 7 days a week.

Email: [email protected]

For more information, visit our FAQ Page or About Us View the page.

Start gaming safely with bounce ball

Done reading the terms? Register now and enjoy the best gaming experience.

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