Responsible Gaming

At Bounce Ball Responsible Gaming
Keep it fun, keep it in control

Gaming should be entertainment — not stress. Bounce Ball believes every player's mental and financial wellbeing comes first. Our responsible gaming guidelines are here to help you enjoy the experience within healthy boundaries.

Safe Gaming Environment 18+ Only
18+

Bounce Ball is strictly for players aged 18 and above.

Responsible Gaming Core Pillars

Six core principles we follow to ensure healthy gaming at Bounce Ball

Setting Limits

Set your own daily, weekly, and monthly deposit and betting limits — so you never go beyond your budget.

Gaming Break

Whenever you feel like you need a break, you can easily activate a cooling-off period ranging from 24 hours to 6 weeks.

Self-Exclusion

If you need a longer break, you can suspend your account for a set period or close it permanently.

Time Tracking

See how long you have been playing in real time. You will receive automatic reminders when you go past your set time.

Reality Check

Pop-up reminders appear at regular intervals — showing how long you have been playing and a summary of your wins and losses.

Professional Support

If you need support, contact details for experienced counselors and support organizations are available directly on the platform.

Why does responsible gaming matter?

Online gaming is a favorite pastime for millions of people. But like any form of entertainment, knowing your limits matters. At Bounce Ball, we always say — Responsible gaming is not just about protecting yourself — it is a way to enjoy gaming even more.

Online gaming is growing rapidly in Bangladesh. From young adults to the middle-aged, many people now play regularly on their smartphones. Problems arise, however, when gaming becomes an addiction, a source of financial strain, or a cause of mental distress. Bounce Ball wants to make sure that never happens to you.

The heart of responsible gaming is simple — you control the game, the game does not control you. At Bounce Ball, responsible gaming is not just a feature; it is our philosophy. Creating a safe, transparent, and controlled environment for every player is our core commitment.

Keep in mind: Gaming is for entertainment. It should never be used as a way to recover losses or as a source of income.

10 Practical Tips for Building Healthy Gaming Habits

1

Set your budget before you start. Before you start playing, decide — and write down if it helps — the maximum amount in BDT you are willing to spend today. Stop when you reach that limit.

2

Set a time limit. Use a timer. Playing for hours on end without a break is harmful to both your mind and body.

3

Don't chase your losses. A loss is a loss — it's a normal part of the game. Placing bigger bets to recover lost funds is the biggest mistake you can make.

4

Don't play when you're under stress. Playing while angry, frustrated, or anxious impairs your judgment. Only play when you have a clear head.

5

Make time for family and friends. Gaming can never replace your social life. Spending quality time with loved ones is the best thing you can do for your mental wellbeing.

6

Keep your sleep and eating habits on track. Losing sleep or skipping meals because of gaming is seriously harmful to your health.

7

Never play with borrowed money or credit. Only use funds you can afford to lose without affecting your everyday life.

8

Use Bounce Ball's limit tools. Activate the deposit limit, session limit, or cooling-off feature — these tools are built for you.

9

Ask yourself these questions regularly. Is gaming bringing you joy or anxiety? If it is anxiety, it is time to take a break.

10

Get help if you need it. Seeking help is not a weakness — it's courage. Our support team is always here for you.

Recognize the Signs of Problem Gaming

If any of the signs below apply to you, it is time to take notice. As part of responsible gaming at Bounce Ball, we want you to recognize these warning signs early.

1

Overspending: Every time you sit down to play, you end up spending more BDT than the limit you set for yourself.

2

Chasing losses: You are chasing losses by placing bigger bets to win back what you lost.

3

Lying about gaming: You are hiding how much time or money you spend gaming from family or friends.

4

Emotional distress: You feel irritable, angry, or restless when you are unable to play.

5

Neglecting daily responsibilities: You are gaming at the expense of work, studies, or family responsibilities.

6

Playing with borrowed money or dipping into savings: Spending money you can't afford to lose, or borrowing funds for gaming.

Where to get help: If you feel gaming is getting out of control, email our support team or activate the self-exclusion feature. Your well-being is our priority.

Check in with yourself

If you answer yes to any of the questions below, it is time to take a break:

Do you stay in a low mood for a long time after losing?

Are you spending more time or money than you planned?

Do you feel restless when you cannot play?

Is gaming affecting your ability to focus on work or studies?

Are you gaming without your family's knowledge?

If 2 or more of your answers are yes, please contact our support team.

Quick Tools

Bounce Ball's Safety Tools

Tools available on our platform to support responsible gaming

Deposit Limit

Set your own maximum deposit amount on a daily, weekly, or monthly basis. Once set, increasing the limit requires a 24-hour waiting period — protecting you from impulsive decisions.

Session Time Limit

Set a limit on how long you play in a single session. When the time is up, the platform will notify you and can automatically end your session if needed.

Cooling-Off Period

If you'd like a temporary break, you can deactivate your account for anywhere between 24 hours and 6 weeks. You will not be able to log in during this period.

Self-Exclusion

Use self-exclusion for a long-term or permanent break. While self-exclusion is active, your account will not be reopened under any circumstances.

Loss Limit

If your losses exceed a set amount, gaming will automatically stop. This is highly effective at curbing the urge to chase losses.

Reality Check Notifications

A pop-up appears at set intervals — showing how long you have been playing, a win/loss summary, and asking whether you want to continue.

General FAQ

No, responsible gaming does not mean playing less. It means playing within your own means and limits. You can play regularly as long as it does not negatively affect your financial or mental wellbeing. At Bounce Ball, responsible gaming means keeping entertainment where it belongs — as entertainment.

Yes, you can withdraw any remaining balance before self-exclusion takes effect. Your funds will be returned safely before the exclusion is activated. Contact our support team for more details.

You can change your deposit limit anytime by logging into your account and going to Settings. Note that increasing your limit requires a 24-hour cooling period — this protects you from making impulsive decisions. Decreasing your limit takes effect immediately.

Talk to them directly first — without judgment, with empathy. Encourage them to reach out to the Bounce Ball support team. Seek help from a professional counselor if needed. Remember, asking for help takes courage.

No. Once the cooling-off period ends, you will need to log in yourself to reactivate your account. This ensures that your decision to return is a conscious one.

No. Bounce Ball strictly prohibits anyone under 18 from using the platform. Age verification is mandatory during registration. Suspicious accounts are subject to additional KYC checks, and any account found to belong to a minor is closed immediately.

Play responsibly, Enjoy Safely

Register at Bounce Ball and enjoy a healthy, fun gaming experience using all our responsible gaming tools.

বাংলা